IECL
23/04/2026
Reflections from Institute of Executive Coaching and Leadership (IECL) x Cranlana Centre for Ethical Leadership
How do we move from knowing what’s right to doing what’s right?
This question was at the heart of our recent webinar between Catherine Woo , Director of Partnerships at Cranlana, and Charity Becker , Faculty IECL. Their conversation explored how coaching can support the practice of ethics in leadership, not just as a concept or value, but as an active, supporting behaviour.
“We need to stop treating ethics and leadership as nouns, things we possess or don’t, and start treating them as verbs: as practices, as actions, as daily choices.” Catherine Woo
Coaching: From Awareness to Action
IECL coaching data shows that goal setting, communication, leadership, and emotional clarity remain the most common and impactful outcomes of coaching engagements, even across a decade of workplace change. Coaching doesn't just help leaders make better decisions; it gives them the tools to face complex dilemmas with clarity, confidence and purpose.
In the session, Catherine ran a live coaching demonstration using the GROW model, helping Charity unpack a real-world ethical dilemma, how to lead in an era of shifting work expectations, including return-to-office debates.
This wasn’t just a theoretical exercise. It was coaching in action, messy, meaningful, and rooted in personal accountability. In just 10 minutes, the dialogue shifted from uncertainty to a tangible, public commitment.
“The goal can be big, but the action doesn’t need to be. Coaching gives us the smallest possible step to get unstuck and then build momentum from there.” Charity Becker
Charity brought a systems lens to the conversation, emphasising that coaching is most powerful when it acknowledges the broader structures leaders are working within.
Key insights from Charity:
· Ethical dilemmas are rarely about one clear choice. “Most dilemmas involve competing truths. The question is - how do we support leaders to sit in that tension, and act with integrity?”
· Ordinary issues are often ethical in disguise. Take return-to-office policies. They’re often presented as logistical, but they raise deeper questions about autonomy, inclusion, trust, and power.
Catherine shared how coaching doesn’t require perfection, just presence. In her live demo, she modelled how coaching can help individuals explore ambiguity with depth and dignity.
Key insights from Catherine:
Ethics is contextual, not formulaic. As Catherine highlights, “Ethics is much more dynamic and deliberative than just understanding what is right or wrong. It’s about context and practice.”
Coaching creates space for ethical reflection. Through curiosity and inquiry, people can work through dilemmas and clarify their accountabilities rather than seeking quick-fix solutions.
Why This Matters
Both disciplines, coaching and ethical leadership, rely on curiosity, inquiry, and reflection. They encourage leaders to lean into complexity rather than away from it. And in doing so, they help close what Catherine called “the say–do gap”, that chasm between what we claim to value, and how we behave.
Leaders need spaces where they can reflect, recalibrate, and re-commit to what matters most.
Coaching In Action
Ask yourself this - What’s one small, concrete step you can take this week to align your leadership with your values? We invite you to share your thoughts in the comments. The practice of ethical leadership starts with reflection and becomes real through action. And this conversation reminds us that ethical leadership is not about perfection or certainty, it’s about reflection, courage, and clarity in the grey zones.
Coaching offers a space where leaders can:
· Examine their values
· Navigate competing demands
· Rehearse courageous conversations
· Move from paralysis to thoughtful action
Explore more from Cranlana Centre for Ethical Leadership.In complex times, good decisions matter more than ever. When the stakes are high and there’s no easy answer, we need decisions made with clarity, courage and care.